Privacy Policy

1. Overview & Consent

At Tanvi Dental Clinic, accessible from tanvidental.com, one of our primary priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal and non-personal information that is collected and recorded by Tanvi Dental Clinic and how we utilize, store, and safeguard it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected] or visit our clinic in Hawai Patti, Jhunjhunu, Rajasthan.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Direct Inquiries & Appointments: When you book an appointment or send an inquiry through our forms, we collect your full name, phone number, email address, preferred appointment date, time slot, requested dental service, and any clinical notes or symptoms you choose to share.
• Direct Communication: If you contact us directly via telephone, WhatsApp, or email, we may receive additional information such as your contact details, contents of the message, attachments, and any other details you choose to disclose.
• Technical Data: Automatically collected technical data when browsing our website, including your browser type, device type, operating system, and IP address.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our clinical website.
• Confirm, reschedule, or communicate regarding your dental appointments.
• Improve, personalize, and expand our website user experience.
• Understand and analyze how visitors interact with our content and service descriptions.
• Develop new patient services, treatments, and clinical resources.
• Communicate with you directly for customer support, service updates, and clinical reminders.
• Send transactional notifications related to requested consultations.
• Prevent fraudulent activities and maintain clinic digital security.

4. Log Files Policy

Tanvi Dental Clinic follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting service analytics. The information collected by log files includes:

• Internet Protocol (IP) addresses
• Browser type and version
• Internet Service Provider (ISP)
• Date and time stamps
• Referring and exit pages
• Number of clicks and on-page navigation paths

These log records are not linked to any information that is personally identifiable. The sole purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information to ensure high platform stability.

5. Cookies and Web Beacons

Like any other website, Tanvi Dental Clinic uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other device parameters.

For more general information on cookies, please read the cookie guide on standard internet privacy documentation.

6. Google AdSense & DoubleClick DART Cookies

Please review the following essential policies regarding Google's advertising mechanisms on our website:

• Third-Party Vendor Role: Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites on the internet.
• DoubleClick DART Cookie: Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
• Personalized Advertising Opt-Out: Users may opt out of personalized advertising by visiting Google Ads Settings.
• Network Advertising Opt-Out: Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting the consumer choice page at www.aboutads.info or the Network Advertising Initiative (NAI) opt-out page at optout.networkadvertising.org.
• Google's Privacy Policies: To learn more about how Google uses information from sites or apps that use its services, please consult the Google Partner Privacy Policy.

7. Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we link to their privacy policies below:

• Google: https://policies.google.com/technologies/ads

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Tanvi Dental Clinic, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note: Tanvi Dental Clinic has no access to or control over these cookies that are used by third-party advertisers.

8. Third-Party Privacy Policies

Tanvi Dental Clinic's Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites:

• Google Chrome: Settings > Privacy and Security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Enhanced Tracking Protection
• Apple Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and Site Permissions

9. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), among other consumer protection regulations, users have specific rights regarding their personal data:

• Right to Know: The right to request that a business disclose the categories and specific pieces of personal data that it has collected about consumers.
• Right to Deletion: The right to request that a business delete any personal data about the consumer that a business collected.
• Right to Opt-Out: The right to request that a business that sells a consumer's personal data, not sell the consumer's personal data. (Note: Tanvi Dental Clinic does not sell personal patient or visitor data under any circumstances.)
• Right to Non-Discrimination: You will not be denied services or charged different rates for exercising your privacy rights.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10. GDPR Data Protection Rights

We want to ensure you are fully aware of all of your data protection rights under the General Data Protection Regulation (GDPR):

• The right to access: You have the right to request copies of your personal data held by us.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete incomplete information.
• The right to erasure: You have the right to request that we erase your personal data, under certain statutory conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

11. Children's Information (COPPA Compliance)

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Tanvi Dental Clinic does not knowingly collect any Personal Identifiable Information from children under the age of 13 through our online platform. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Pediatric dental consultations for minors must be requested and accompanied by a parent or legal guardian.

12. Contact Information & Grievance Redressal

If you have any questions, comments, or grievances about our Privacy Policy, data management practices, or cookie disclosures, please reach out to us using the official credentials below: